Privacy Policy for mammamiatours.com

Raphael Tours and Events SRL ("us", "we", or "our") operates the following website: https://mammamiatours.com. We are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the General Data Protection Regulation (GDPR) (EU) 2016/679, the data controller is Raphael Tours and Events SRL, with its registered office at Via Filippo Corridoni 23 - 00195 Rome, Italy, VAT Reg. No. IT 142 9264 1009, represented by Mr. Bruno Paparello.

Information we may collect from you

We may collect and process the following data about you:

• Information that you provide by filling in forms on our sites. This includes information provided at the time of registering to use our site, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site. This information may include your name, surname, email address, and phone number.
• If you contact us, we may keep a record of that correspondence.
• Details of transactions you carry out through our site and of the fulfillment of your orders. Our website uses Fareharbor, a third-party booking system, to process your bookings. When you make a booking, your data will be shared with Fareharbor to process your reservation. Please review Fareharbor's privacy policy for more information on how they handle your data: fareharbor.com/privacy.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.

IP addresses and cookies

We do not use cookies for tracking purposes on our websites. However, we do utilize Cloudflare Analytics, which operates at the server level without using cookies. Cloudflare Analytics helps us to monitor and analyze web traffic and does not collect personal data.

Where we store your personal data

The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, and the provision of support services. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Uses made of the information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service when you choose to do so.
• To notify you about changes to our service.
• To send you emails related to your booking or inquiry, such as booking confirmations, reminders, or updates about the tour.

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

• In the event that wesell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If Raphael Tours and Events SRL or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Raphael Tours and Events SRL, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at [email protected].

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies, and we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to [email protected].